Plain English Archives

Human Services pioneering Plain English with gold certification

The Department of Human Services is making it easier for people to find the information they need.

We’re getting ready to start balancing Family Tax Benefit (FTB) for families. We’ll start balancing FTB for 2021-22 from July.…

After extensive flood damage, the Services Australia Lismore Service Centre has been refurbished and is now open for…

Services Australia has introduced interim service arrangements in Lilydale as it prepares to establish a new permanent service…

There will be some changes to payments and services over April for the Easter holiday period and Anzac…

Services Australia customers are reminded of changes to payments and services over the upcoming Christmas and New Year…