The Department of Human Services is making changes to our administration of the online income compliance programme.
Tag: online compliance system
13 August 2019 – Correction – Reporting on compliance staff
Recent media reports about our compliance review teams contain factual errors and misrepresentations that require correction. The latest coverage continues to wrongly refer to online compliance as automated debt-raising.
Commonwealth Ombudsman validates compliance system
The Commonwealth Ombudsman’s latest report into welfare compliance has once again validated Centrelink’s debt calculation systems as being accurate.
19 February 2019 – Correction of inaccurate reporting in the Herald Sun
An article published in the Herald Sun on 19 February 2019 reported misleading information about the Department of Human Services’ online compliance system.
8 February 2019 – Correction of inaccurate reporting on InnovationAus.com
The introduction of the online portal did not change how data-matching was completed or the way income was assessed and differences calculated.
Response to claims about the department’s use of external collection agents
Claims made recently about the Department of Human Services’ use of external collection agents are inaccurate and require clarification.
Let’s talk about facts
Public discussion continues to present false accounts of the Department of Humans Services’ online compliance review system.