For Luke Neylan and Richard Harrison there’s nothing more rewarding than seeing people turn their lives around against the odds.
Gold Coast woman Jenny Koenig knew the moment her brother was placed on dialysis, she would do all she could to help save his life.
Geelong woman Naomi Grove is one of hundreds of Australians facing the agonising wait for an organ transplant.
She suffers from a genetic disease which could result in liver failure. The disease claimed the life of her mother four years ago. In the end, she was too weak for an organ transplant.
Angela Retchless lived with reduced kidney function from the age of nine. When she became so ill that her life was on the line, her father gave her the greatest gift of all – a new chance at life.
If you get Child Care Subsidy, the Department of Human Services needs to balance your subsidy after the end of the financial year, to check you received the right amount.
When Australians are struggling, Andrew Gregory hits the road. As part of the Mobile Servicing Team, he’s visited around 700 towns and travelled thousands of kilometres in purpose built trucks to deliver desperately needed support around the country.
Children’s smiling faces and high fives will ease Allison Piercy’s pain after hundreds of kilometres on a mountain bike this July.
When Tanya Lindsey started work on the front counter at the Department of Social Security in Karratha, Western Australia in 1993, many people were receiving their payments by cheque.
What is balancing
If you get Family Tax Benefit fortnightly, the amount you’re paid during the year is based on your family income estimate.
When 18-year-old Iraqi refugee Handre made a promise to an immigration official to come to Australia to study at University, little did he know he would end up helping others with their journeys.