Services Australia is reminding people that debt recovery activity will recommence in February 2021, following the end of the nationwide debt pause in response to coronavirus.
Tag: debt
9 December 2020 – Correction – External Collection Agents Request for Tender
ABC News online and TV reporting about Services Australia External Collection Agents (ECA) Request for Tender is misleading.
Online Income Compliance Programme Update
The Department of Human Services is making changes to our administration of the online income compliance programme.
13 August 2019 – Correction – Reporting on compliance staff
Recent media reports about our compliance review teams contain factual errors and misrepresentations that require correction. The latest coverage continues to wrongly refer to online compliance as automated debt-raising.
Response to claims about the department’s use of external collection agents
Claims made recently about the Department of Human Services’ use of external collection agents are inaccurate and require clarification.