Families across the country are getting their balancing outcomes, with Services Australia in the thick of balancing family payments for 2019-20.
Many families across the country have had their Child Care Subsidy payments balanced for the first time. For some families, they will have received an overpayment. Department of Human Services General Manager Hank Jongen provides details to help families understand what getting a Child Care Subsidy overpayment means.
If a family disagrees with their Child Care Subsidy balancing outcome, or has information to provide that may impact their entitlement, we encourage them to call us on 136 150.
If someone does experience any issues, we work with them closely to resolve them.
If you get Child Care Subsidy, the Department of Human Services needs to balance your subsidy after the end of the financial year, to check you received the right amount.
As families across the country head back to school, the Department of Human Services is reminding those receiving family payments to be prepared for the year ahead.
The Centrelink Express Plus app and online accounts experienced intermittent issues earlier this week, which have now been resolved.
There was scheduled maintenance on the department’s website on the weekend prior to the new financial year. This allowed the department to update our systems with any changes coming into effect from 1 July.
The issues were not related to the Child Care Subsidy.
For busy mum and speech pathologist Ursula, the key to maintaining a work life balance for her family is access to childcare. It’s meant she can work and run their family business while raising her two young children.
From 2 July 2018, Child Care Subsidy and Additional Child Care Subsidy will replace the current child care payments. Listen to find out what these changes mean for you.