14 September – Correction of reporting in the Ballarat Courier

The Ballarat Courier (‘Robo-debt’ hits city hard, p9, 14 September) published incorrect statements about the Commonwealth Ombudsman’s Report into the Department of Human Services’ Online Compliance Intervention.

Reporting suggested acting Commonwealth Ombudsman Richard Glenn “found the program had a ‘profoundly negative impact on the lives of thousands of Australians’”.

This is incorrect.

The department requested a correction which was printed in the 15 September 2017 edition.