The Department of Human Services has announced changes to its services in Albury-Wodonga.
All staff and services from the Medicare in High Street Wodonga are moving in with the existing Albury Service Centre on Wilson Street from Monday 15 June.
Department of Human Services General Manager Hank Jongen said all staff and services currently offered in Wodonga will be available in Albury.
The Albury Service Centre provides Centrelink, Medicare, and Australian Taxation Office services on-site. There are a number of specialist staff on-site including Social Workers, a Multicultural Service Officer, an Indigenous Contact Officer, and a Financial Information Services Officer.
“It’s the most convenient destination to conduct your government business under a single roof,” Mr Jongen said.
Most Medicare services no longer require customers to visit one of the department’s Service Centres.
“While customers in Albury-Wodonga will continue to be able to access face-to-face Medicare services at the Albury Service Centre, increasingly people are preferring to claim their Medicare rebate directly from the doctor’s surgery,” Mr Jongen said.
The number of people visiting the Wodonga Medicare has decreased by more than 50 per cent over the past two years.
“I encourage people to register their bank account details with us and check whether their doctor offers Medicare rebates over the counter.
“If they don’t already, make sure you ask your doctor to provide this service, as it will save you time and effort.
“Alternatively you can still make a claim for common rebate items online, through myGov, the department’s Express Plus mobile apps or at the Albury Service Centre.”
The Albury Service Centre at 420 Wilson Street is open Monday to Friday, from 8:30 am to 4:30 pm.
