Update – Temporary service arrangements for Goulburn Centrelink and Medicare customers

The Goulburn Service Centre on Auburn Street has sustained extensive fire damage and will remain closed until further notice.

A very limited face-to-face service offer for Centrelink and Medicare services will be available temporarily at the Service NSW one-stop shop at 267 Auburn Street from today.

We are continuing to look at longer-term options for an alternative premises to ensure Goulburn residents have access to the full range of Centrelink and Medicare services, and we will inform the community as soon as this is finalised.

Customers who don’t need to see us urgently this week are encouraged to use the range of digital service options available, such as the Express Plus Mobile Apps and online and phone self-service, to do their routine business with the department. Customers can also contact the department by telephone on their usual payment line.

We appreciate our customers’ patience during this time and apologise for any inconvenience.

Related: Update – New Goulburn Service Centre location from Monday 4 July 2016