The Department of Human Services will be closed on the Easter public holiday dates.
All service centres and most phone lines will be closed on:
- Good Friday 25 March 2016, and
- Easter Monday 28 March 2016.
When service centres are closed customers can still access online accounts through myGov, Express Plus mobile apps and phone self service to check reporting dates, update details and report earnings quickly and easily.
The Express Plus Lite mobile app is also available to report income in Arabic, Chinese, Persian (Farsi) and Vietnamese.
More information
- Read more about Easter holiday arrangements.
- Read, listen to, or watch information about our payments and services in other languages.
- Call 131 202* to speak to us in your language about Centrelink services and payments.
- Call the Translating and Interpreting Service (TIS National) on 131 450* for Medicare and Child Support payments and services.
*Call charges may vary depending on the telephone service provider. Calls from public telephones and mobile phones may be charged at a higher rate.
Audio
Spoken by Department of Human Services General Manger Hank Jongen.
Download audio: Closures Easter grab (MP3, 557KB)
Transcript: Well we’re also enjoying an Easter break, so Centrelink, Medicare and Child Support offices and call centres will be closed from Friday 25 March through to Monday 28 March.
Download audio: Online accounts Easter grab (MP3, 458KB)
Transcript: You can still access your online accounts either via myGov, you can use the Express Plus Mobile Apps or call our phone self-service over the Easter holiday period.
Download audio: Reporting earnings Easter grab (MP3, 757KB)
Transcript: If you’re due to report your earnings to Centrelink on one of the Easter public holidays then it’s important you make sure you check our website at humanservices.gov.au/holidays so that you can find out what alternative reporting and payment dates might apply to you.
Download audio: If paid earlier Easter grab (MP3, 556KB)
Transcript: If you’re paid earlier than usual because of the Easter public holidays you need to remember that it will be a longer period than usual until your next payment so that it’s important you budget accordingly.
Download audio: Easter messaging 2016 in full (MP3, 2303KB)
Transcript: Well we’re also enjoying an Easter break, so Centrelink, Medicare and Child Support offices and call centres will be closed from Friday 25 March through to Monday 28 March. You can still access your online accounts either via myGov, you can use the Express Plus Mobile Apps or call our phone self-service over the Easter holiday period. If you’re due to report your earnings to Centrelink on one of the Easter public holidays then it’s important you make sure you check our website at humanservices.gov.au/holidays so that you can find out what alternative reporting and payment dates might apply to you. If you’re paid earlier than usual because of the Easter public holidays you need to remember that it will be a longer period than usual until your next payment so that it’s important you budget accordingly.
Translated audio
Translated audio: Transcript in English (DOCX, 21KB)
ARABIC
Download audio: Arabic (MP3, 6768KB)
Translated information: Easter closures 2016 – Arabic (DOCX, 129KB)
ASSYRIAN
Download audio: Assyrian (MP3, 7126KB)
Translated information: Easter closures 2016 – Assyrian (DOCX, 163KB)
BURMESE
Download audio: Burmese (MP3, 7094KB)
Translated information: Easter closures 2016 – Burmese (DOCX, 166KB)
CANTONESE
Download audio: Cantonese (MP3, 6031KB)
Translated information: Easter closrues 2016 – Cantonese (DOCX, 129KB)
CROATIAN
Download audio: Croatian (MP3, 6010KB)
Translated information: Easter closures 2016 – Croatian (DOCX, 129KB)
DINKA
Download audio: Dinka (MP3, 7118KB)
Translated information: Easter closures 2016 – Dinka (DOCX, 164KB)
FARSI
Download audio: Farsi (MP3, 6889KB)
Translated information: Easter closures 2016 – Farsi (DOCX, 129KB)
GREEK
Download audio: Greek (MP3, 5851KB)
Translated information: Easter closures 2016 – Greek (DOCX, 130KB)
ITALIAN
Download audio: Italian (MP3, 5908KB)
Translated information: Easter closures 2016 – Italian (DOCX, 129KB)
KOREAN
Download audio: Korean (MP3, 5914KB)
Translated information: Easter closures 2016 – Korean (DOCX, 149KB)
MACEDONIAN
Download audio: Macedonian (MP3, 6265KB)
Translated information: Easter closures 2016 – Macedonian (DOCX, 129KB)
MANDARIN
Download audio: Mandarin (MP3, 6125KB)
Translated information: Easter closures 2016 – Mandarin (DOCX, 163KB)
SERBIAN
Download audio: Serbian (MP3, 6019 KB)
Translated information: Easter closures 2016 – Serbian (DOCX, 129KB)
SPANISH
Download audio: Spanish (MP3, 5515KB)
Translated information: Easter closures 2016 – Spanish (DOCX, 129KB)
TAMIL
Download audio: Tamil (MP3, 6680KB)
Translated information: Easter closures 2016 – Tamil (DOCX, 150KB)
TURKISH
Download audio: Turkish (MP3, 6087KB)
Translated information: Easter closures 2016 – Turkish (DOCX, 129KB)
VIETNAMESE
Download audio: Vietnamese (MP3, 6056KB)
Translated information: Easter closures 2016 – Vietnamese (DOCX, 129KB)