Centrelink and Medicare servicing update for Frankston

The Frankston Service Centre delivering Centrelink and Medicare services will remain closed for four weeks while repairs to the building are underway, following a recent fire. Department of Human Services General Manager Hank Jongen said the department has alterative servicing arrangements in place for the local community.

The service centre on the corner of Davey Street and Young Street will stay closed until the repairs from smoke damage are complete,” Mr Jongen said.

“The department is currently looking at alternative premises for a temporary service centre and we will inform the community once the location is confirmed.

“In the meantime, I encourage people who have non-urgent or routine business to continue to use self-service options such as the Express Plus Mobile Apps and online and phone self-services.

“The Mobile Service Centre Desert Rose will be onsite to assist people who have urgent business, or those who have complex needs and cannot access our services through other channels or are unable to attend one of our other sites.

“I want to thank local residents for their patience while these interim arrangements are in place.”

Local residents can also access face-to-face Centrelink and Medicare services in Mornington, Hastings, Cranbourne, Cheltenham and Dandenong. Addresses for each of these sites are available on our website.