Centrelink and Medicare Agent on the move

The Department of Human Services Camperdown Agent is moving from Church Street to Pike Street from next week. 

Department of Human Services General Manager Hank Jongen said the Centrelink and Medicare Agent had to move as the business it is housed in is closing.

“From Wednesday 1 November, Centrelink and Medicare services will be available at WDEA Works, 2A Pike Street, Camperdown,” Mr Jongen said.

“The Agent will be open Tuesday to Thursday, 9.30am to 4.00pm.

“Agents play a vital role in delivering a range of the department’s services in rural and remote Australia, such as access to phone, printing and internet enabled computers. They also assist customers to register and access departmental digital self-service channels including myGov.

“In 2016, half a million people accessed Agent services across the country. People value the ability of local organisations to deliver customer focused, culturally sensitive and quality services.

“All Agents have comprehensive training and ongoing support to ensure the local community receives the best standard of service.

“Our priority is ensuring there is minimal disruption with the change and that the community is kept informed throughout this process.

“As usual, people can continue to use online services and mobile apps to do much of their business with the department.

“I want to thank local residents for their patience during this transition,” Mr Jongen said.

The Church Street Agent will close on Thursday 26 October 2017, with the Pike Street agent opening on 1 November 2017.

Department services are also available at Colac Service Centre, 108 Bromfield Street, Colac.

For more information about services available at Agents, visit humanservices.gov.au/rural.