There will be some changes to payments and services over April for the Easter holiday period and Anzac Day.
All service centres and most phone lines providing Centrelink, Medicare and Child Support services will close on Friday 15 April, Monday 18 April and again on Monday 25 April 2022.
Services Australia General Manager Hank Jongen said self-service options would continue to be available during this period.
“Our Express Plus mobile apps, phone self-service lines and online accounts are the easiest way to do business with us,” Mr Jongen said.
“I encourage people to check their reporting dates on our website, through their Centrelink online accounts or via phone self-service.
“There are no changes to Child Support arrangements, however payments made after Thursday 14 April may be delayed by public holidays.
“People can continue to claim Medicare benefits at their doctor’s office or using self-service. Critical services for Medicare providers such as organ donor and PBS authorities will remain available over this period.”
Find out more about holiday period reporting and payment dates at servicesaustralia.gov.au/holidays