Centrelink and Medicare services moving to Elizabeth City Shopping Centre

In March 2021, staff and services from the Elizabeth Service Centre located at 10 Langford Drive will relocate to the Elizabeth City Shopping Centre at 50 Elizabeth Way.

The current Elizabeth Service Centre will offer services until close of business Friday 15 January 2021. 

Services Australia General Manager Hank Jongen said the full range of Centrelink and Medicare services would continue to be provided at the more central location.

“The new location is well serviced by public transport, providing the community with easier access to government services,” Mr Jongen said.

“We will continue to support the Elizabeth community and will operate a temporary pop-up service in the Elizabeth City Shopping Centre until the transition to the new site is complete.

“Customers will be able to access the temporary service centre between Monday 18 January and Friday 19 March at the former ANZ Bank site in the Elizabeth City Shopping Centre.”

The new Elizabeth Service Centre is less than a kilometre from the original location.

 “Alternatively, customers can continue to visit our Salisbury Service Centre which is nearby and accessible by regular public transport,” Mr Jongen said.

“We will have additional staff at the Salisbury site to manage additional demand, but people are encouraged to also use online services via their myGov account and mobile apps to do their Medicare and Centrelink business.”

The new site at the Elizabeth City Centre Shopping Centre will be available from Monday 22 March and will be open Monday to Friday from 8.30am to 4.30pm.