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Hi, I have some confusion regarding this and have been trying to call Centrelink from last 3 days. Not a single time I could get the line. Every time it’s saying ‘All our service officers are busy now’. Is there any way to contact them. It’s really urgent.

Hey hey,, does anyone know where I can find the annual amount of money I got paid/will get paid from jobKeeper so i can update my family tax benefit? I've looked on my account and it only tells me when the last payment is and a list of previous payments. Also, am I required to include the annual amount of NEIS payments I have received as a taxable income? Many thanks.

So if I claim lump sum our taxes are done claim is in so why the delay ?

Still haven't received a new health care card yet? Said on the app a new one would be sent when I updated the address but nothing has come in the mail yet

I don't understand this I've asked Centrelink to help me and I keep getting told to do it myself I can't

Called five times only to be on hold and hung up on and have no call back options

Does anyone know how to get through on the phone?? I've tried 136150 at different times of day on different days, even in the evening, for WEEKS now and all I can do is identify myself, then get hung up on by a message that says "we are busy right now, please call again later, goodbye!" Is there a problem with the phones? Is there another way to make contact? Just a bit frustrating.......

Hi, with the covid supplement, were we supposed to organise for tax to be taken out of it?

Time’s running out for you guys to finalise balancing FTB! I’ve never had to wait so long before! This is ridiculous!

When does 2021 get balanced

Does everyone have to do it

Thank you for your enquiry about the Family Energy Rebate. We checked with Services Australia and they advised that you have not completed your reconciliation for your 2019/20 Family Tax Benefit (FTB). Services Australia will complete this reconciliation only once you have confirmation of your finalised 2019/20 tax return and then send you a letter titled ‘About your Family Tax Benefits 2019/20’. Alternatively, if you do not need to lodge a tax return and you advised Services Australia, then they will have sent you your ‘About your Family Tax Benefits 2019/20 letter’. If you do not have this letter from Services Australia then your reconciliation for your 2019/20 FTB is incomplete, and you are not currently eligible to claim the Family Energy Rebate. If you have a letter from Services Australia titled ‘About your Family Tax Benefits 2019/20’ and it is dated prior to 14 June 2021, please email a copy of it to: rebates@energysaver.nsw.gov.au so that we may investigate your application further. Please provide this information to the Department via the above email address by 11pm Monday 14 June 2021 so that we can update and progress your application. If you have not yet received this letter then please finalise and complete your reconciliation with Services Australia and then re-apply online here - applications.fer.energy.nsw.gov.au/ Regards, Energy Social Programs Team

Hi, I follow the instructions for the app and there is no ability to put in the our income for 19/20 so that we can claim ft benefits

Hey! I just had to submit a claim for my 2021-2020 income, isn’t that a bit far in advance?