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On the record Archives - Page 2 of 6 - MEDIA HUB

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Category: On the record (page 2)

Category: On the record (page 2)

13 August 2019 – Correction – Reporting on compliance staff

Recent media reports about our compliance review teams contain factual errors and misrepresentations that require correction. The latest coverage continues to wrongly refer to online compliance as automated debt-raising.

Continue reading “13 August 2019 – Correction – Reporting on compliance staff”…
Posted on: 13 Aug 2019Written by: Media Hub

2 August 2019 – Medicare data collection for medical research purposes

We would like to clarify recent inaccurate reports about how the department uses data collection for medical research purposes.

Continue reading “2 August 2019 – Medicare data collection for medical research purposes”…
Posted on: 02 Aug 2019Written by: Digital Media

31 July 2019 – Correction – Online compliance

Reporting linking Centrelink-Medicare data matching with online compliance is inaccurate and only serves to confuse two very separate programs administered by the Department of Human Services.

It also wrongly refers to online compliance reassessments as ‘incorrect debt notices’.

Continue reading “31 July 2019 – Correction – Online compliance”…
Posted on: 01 Aug 2019Written by: Digital Media

8 May 2019 – Correction of inaccurate reporting by iTWire

iTWire today made inaccurate and misleading claims in its story titled DHS cares little for the privacy of Australians.

Continue reading “8 May 2019 – Correction of inaccurate reporting by iTWire”…
Posted on: 08 May 2019Written by: Digital Media

10 April – Carer Allowance reporting

We value the important role of carers and want to clarify reporting in WA Today (10 April 2019) about transitioning from a child to an adult Carer Allowance.

Continue reading “10 April – Carer Allowance reporting”…
Posted on: 10 Apr 2019Written by: Media Hub

25 March – Correction – compliance activities

Reporting in The Age, The Sydney Morning Herald and The Canberra Times (25 March 2019) included misleading information about how we conduct our compliance activities.

Continue reading “25 March – Correction – compliance activities”…
Posted on: 27 Mar 2019Written by: Media Hub

19 February 2019 – Correction of inaccurate reporting in the Herald Sun

An article published in the Herald Sun on 19 February 2019 reported misleading information about the Department of Human Services’ online compliance system.

Continue reading “19 February 2019 – Correction of inaccurate reporting in the Herald Sun”…
Posted on: 19 Feb 2019Written by: Media Hub

8 February 2019 – Correction of inaccurate reporting on InnovationAus.com

The introduction of the online portal did not change how data-matching was completed or the way income was assessed and differences calculated.

Continue reading “8 February 2019 – Correction of inaccurate reporting on InnovationAus.com”…
Posted on: 08 Feb 2019Written by: Media Hub

Service Delivery Partners

Recent remarks about the training and quality of work provided by the department’s Service Delivery Partners are unfounded.

Operators from our suppliers manage calls in exactly the same way as our own staff.

Continue reading “Service Delivery Partners”…
Posted on: 20 Dec 2018Written by: Media Hub

19 November 2018 – Correction of inaccurate reporting on A Current Affair

A Current Affair on Thursday 15 November 2018 reported misleading information about how a person’s home is assessed when they need to enter aged care or a nursing home level of care. 

Continue reading “19 November 2018 – Correction of inaccurate reporting on A Current Affair”…
Posted on: 19 Nov 2018Written by: Media Hub

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