News Archives - Page 3 of 39

Services Australia podcast: Older Australians and JobKeeper Payment

Millions of Australians have been left unemployed, stood down or had their hours reduced due to COVID-19 restrictions. In this podcast, Services Australia General Manager Hank Jongen takes a closer look at the unique impacts for working older Australians.

Balancing family payments explained

Services Australia is about to start balancing Family Tax Benefit (FTB) and Child Care Subsidy (CCS) for around 2.2 million families.

Stories of resilience and hope during Refugee Week

Refugee Week (14-20 June 2020) is an opportunity to celebrate the rich contribution of refugees to Australian life and learn about the challenges they face. For many refugees, a new start is made possible by the hard work of dedicated Services Australia staff who provide immediate and ongoing links to services.

Services Australia podcast: Coronavirus pandemic and your payments: Early release of superannuation

There’s no doubt the coronavirus pandemic has been a time of great financial uncertainty for many people.

To help explain what the pandemic may mean for your Centrelink payments, Services Australia General Manager Hank Jongen recently recorded some Skype audio podcasts with Justin Bott from our Financial Information Service.

Painting for Reconciliation

South Australian based artist Juanella McKenzie joined Services Australia as an Indigenous Apprentice earlier this year in the midst the nation’s worst bushfire crisis. She’s now supported customers affected by fire, flood and the turmoil of COVID-19.

Sole Traders: Your questions answered

A lot of people who are self-employed are claiming a Centrelink payment for the first time. We’ve put together our top frequently asked questions to help you out.

Video grabs – your questions answered

Services Australia General Mananger Hank Jongen answers some Frequently Asked Questions about our role in the Government’s Coronavirus response.

Do people need to go in to a Centrelink service centre?

Transcript: People don’t need to come into our office to lodge an application for JobSeeker payment. What we’ve done is we’ve created a new functionality which means that all you have to do is log into your myGov account. Click on the “Intent to claim” button and that will start the process.