Ethos CRS today released the 2021 readability scorecard: Australian Government agencies. The report included outstanding results for Services Australia, using the agency website as a case study. It had a readability score of 119.3, higher than the benchmark of 100. This was also far above the best document in the survey, which scored 50.8.
Services Australia is reminding people that debt recovery activity will recommence in February 2021, following the end of the nationwide debt pause in response to coronavirus.
We recently started using Single Touch Payroll (STP) to make it easier for Centrelink customers to report their income.
Deputy Chief Executive Officer, Services Australia, Russell Egan
Recently, I was asked to share my advice at a Future Leaders Conference.
Eligible Australians have until 31 December to access a lump sum from their superannuation.
ABC News online and TV reporting about Services Australia External Collection Agents (ECA) Request for Tender is misleading.
With the help of Services Australia’s Cyber Security Division, a group of year 12 Lake Tuggeranong College students have written a cyber-attack training package that will be part of the school’s curriculum from 2021.