The Benalla community will have a new way of accessing Medicare and Centrelink services with the opening of a new Services Australia Agent later this year.
Ethos CRS today released the 2021 readability scorecard: Australian Government agencies. The report included outstanding results for Services Australia, using the agency website as a case study. It had a readability score of 119.3, higher than the benchmark of 100. This was also far above the best document in the survey, which scored 50.8.