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23 hours ago

Hank Jongen

If you’re visiting one of our Service Centres today you may notice some of our staff wearing casual clothes. They’re doing this to raise funds for the Cerebral Palsy Alliance.

Cerebral palsy is an umbrella term for a group of disorders, where life-long physical disability is caused by damage to the developing brain. The Cerebral Palsy Alliance provides therapy, equipment and support for people with cerebral palsy, as well as conducting research into a cure.

Billie Ann works in our Port Pirie Service Centre. She was born with cerebral palsy, and against the odds, she has overcome many obstacles and built a career helping others.

“Although it has made aspects of my life difficult, I count myself as one of the lucky ones,” Billie Ann said.

“Cerebral palsy has been a big part of my life and has definitely shaped who I am, but I feel privileged to have very supportive workmates as well as wonderful family and friends.”

Learn more about the Cerebral Palsy Alliance here: cerebralpalsy.org.au/
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If you’re visiting one of our Service Centres today you may notice some of our staff wearing casual clothes. They’re doing this to raise funds for the Cerebral Palsy Alliance.

Cerebral palsy is an umbrella term for a group of disorders, where life-long physical disability is caused by damage to the developing brain. The Cerebral Palsy Alliance provides therapy, equipment and support for people with cerebral palsy, as well as conducting research into a cure.

Billie Ann works in our Port Pirie Service Centre. She was born with cerebral palsy, and against the odds, she has overcome many obstacles and built a career helping others.

“Although it has made aspects of my life difficult, I count myself as one of the lucky ones,” Billie Ann said.

“Cerebral palsy has been a big part of my life and has definitely shaped who I am, but I feel privileged to have very supportive workmates as well as wonderful family and friends.”

Learn more about the Cerebral Palsy Alliance here: https://cerebralpalsy.org.au/

Comment on Facebook If you’re visiting...

You are an inspiration Billie Ann🌹

GP FOR Hank The number I gave you the other day of Joanne. This lady told me that the $1500 that I will be getting for the Corona payment would be in my account and it’s actually been processed but it hasn’t hit my account yet. Would my local member be able to stop this payment. Hank what the hell is going on ? I’ve always said that there is corruption in Woy Woy Centrelink office. Or maybe there’s a conflict of interest with myself with two of the ladies in that office. Hank can you tell me if this is what you deal with please ?

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22 hours ago

Student Update

Some important information below about changes to the asset test that may affect your payment.From 25 September, you’ll need to meet the asset test to continue receiving certain payments from us .

If your assets are more than the allowable amount, your payment will stop. This amount depends on your situation and the type of payment you receive.

We’ll send you an SMS soon as a reminder to update your assets and again in September. Tell us within 14 days of any changes to your income or assets so we can pay you the right amount.

Read more: www.servicesaustralia.gov.au/individuals/news/assets-test-exemption-ending-soon-some-payments
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Some important information below about changes to the asset test that may affect your payment.

Comment on Facebook From 25 September, ...

Kim Macnee

Hi, I’m hoping someone will be able to answer my question. I’m on youth allowance and have recently started a part time job. When updating my employment status online, it asked me to provide details on ‘how often I get paid’ (fortnightly) and ‘how much I get paid’. I have two questions regarding this: 1. Given I have provided details on how often and how much I get paid, will I still need to manually report my fortnightly income or will Centrelink do this automatically? 2. I soon have a period of 5 weeks where I will not be working. Will I have to call Centrelink about this, or is there somewhere on the app I can update these details? Thanks in advance!!!

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21 hours ago

Family Update

Were you on auto-pilot for Family Tax Benefit (FTB) but you also got Child Care Subsidy (CCS) in 2019-20? If we balanced your Family Tax Benefit (FTB) without you having to do anything, there is something you need to do to have your CCS balanced.

You either need to:
1. Lodge a tax return with the Australian Taxation Office (ATO), or
2. tell us you don’t need to lodge and confirm your income.

We can only balance your CCS once you’ve done this. You can read more about this here: www.servicesaustralia.gov.au/individuals/services/centrelink/family-tax-benefit/how-manage-your-p...
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Were you on auto-pilot for Family Tax Benefit (FTB) but you also got Child Care Subsidy (CCS) in 2019-20? If we balanced your Family Tax Benefit (FTB) without you having to do anything, there is something you need to do to have your CCS balanced. 

You either need to: 
1. Lodge a tax return with the Australian Taxation Office (ATO), or
2. tell us you don’t need to lodge and confirm your income.  

We can only balance your CCS once you’ve done this. You can read more about this here: https://www.servicesaustralia.gov.au/individuals/services/centrelink/family-tax-benefit/how-manage-your-payment/examples-help-you-balance-your-family-assistance-payments/examples-if-you-are-single#scenario2

Comment on Facebook Were you on ...

What happens if I ask for my balancing to be completed before the debt pause ends? I owe quite a large amount so any balancing amount I would normally receive isn’t going to make much difference to the amount i I owe.

still waiting for my ftb to be balanced and i did everything at the start of july 😅

Is CCS balancing on hold like the FTB balancing for those who have a debt?

I've tried to advise of non lodgment but it won't accept my reason

Mine says awaiting information and ive done my non lodgement

Having rang centrelink recently about ftb balancing and was told they have my details but there is manual intervention going on before reconciled. What does this mean? You have all my correct details. Centrelink tried to blame ATO and ATO said all done on their end. Couldnt get a timeframe on completion from centrelink. The 28 days is up

My CCS is still saying pending when will it balance

Hi what is the income threshold for ft part b?

Still waiting for mine too- it was supposed to be a quicker process swing as it was the first time last year- all my details are up to date, tax has been done, FTB Balanced but still says pending.

How long will it take the CCS to balance? Why does it take longer than the old childcare rebate as that only took 2-3 days after balancing started.

My stil pending?

Hi so I’m still waiting for my family tax to be balanced. Our tax returns were done and completed 22nd July. Next week will be a month and my last update was the 13th of July. We have rang the tax office and they have said everything should have been sent through.

I remember reading somewhere they’re not paying out the CCS until October

So if my FTB went to manual intervention team and was balanced that way do I need to do anything cause it wasn't technically automatically balanced ?

I don’t know why I always get my ccs at the end of sept when others get there’s in August. When my tax is done the first week of July and all info in for months ☹️

When it comes to the balancing and outcomes, do they both go hand in hand- as in if you over estimate and are paid a top up for FTB, you’ll get a top up for CCS? If owed on the latter of course.

I never got part B !! Apprently combined income was to high we were under $100,000????

Evening family update I done my non lodgement at the start of July and have received my ftb supplements... every couple of days when I log into my Centrelink account it tells I have to a non lodgement, I do it it comes back saying not accepted someone will look into it. I’ve looked at the ato website and it says I’m all up to date with my non lodgements and don’t need to do anything. I’ve done it about 5 times now. The Childcare part says they’re waiting on my non lodgement information.... is Centrelink not receiving my non lodgement advice and that’s why it keeps coming back to do it. What do I do???

Mine says I need to lodge tax return or advise of non lodgement.. thing is, I advised of non lodgement for the supplements, and there is now no option to complete it again.

Mine and my wife's tax were done over a month ago, and still nothing. I was told up to 28 days, we'll over that

Does anyone know why under my payment balancing heading, it says “error retrieving previous year status”? What does this mean???

Lodged a tax return ages ago and have it back almost 3 weeks

Does CCS still balance if FTB has a debt hold?

I never got part b is there a time frame on when this will be balanced please

Mine is saying your waiting for my ex tax return but he has done a non lodgement he called Centrelink yesterday and they told him I was lying

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22 hours ago

Services Australia

From 25 September, you’ll need to meet the asset test to continue receiving certain payments from us .

If your assets are more than the allowable amount, your payment will stop. This amount depends on your situation and the type of payment you receive.

We’ll send you an SMS soon as a reminder to update your assets and again in September. Tell us within 14 days of any changes to your income or assets so we can pay you the right amount.

Read more: www.servicesaustralia.gov.au/individuals/news/assets-test-exemption-ending-soon-some-payments
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From 25 September, you’ll need to meet the asset test to continue receiving certain payments from us . 

If your assets are more than the allowable amount, your payment will stop.  This amount depends on your situation and the type of payment you receive. 

We’ll send you an SMS soon as a reminder to update your assets and again in September. Tell us within 14 days of any changes to your income or assets so we can pay you the right amount.

Read more: https://www.servicesaustralia.gov.au/individuals/news/assets-test-exemption-ending-soon-some-payments

Comment on Facebook From 25 September, ...

What’s the easiest way to update your assets? I’ve tried online through the website but it won’t allow me to change anything for some reason

Is the liquid assets test re-applied to people already receiving an income support payment? Or are liquid assets just included in the total asset limit?

If people have put aside funds from the corona virus supplement of $550, is that included?

Some people were granted jobseeker with a Million dollars in the bank, they should be kicked off first.

Can I please be provided an example of what the maximum amount of personal savings you would have to meet the income test. Just trying to find some information

Can I please ask what the allowable limit is? TIA

Is this gose for parenting payment as well or just jobkeep and job seekers

My wife today got told no work for 5 weeks she worked at meat works can she apply for jobseeker as they were advised by company

Sorry one more question, does mortgage redraw money count as liquid assests? Even though I don’t intend to redraw? I did have a read around but may have missed

Does this refer to disability support pension payments ? I am confused

Hi how can I follow up Carers payment application? It's been 7 weeks now & Im still awaiting your letter as confirmed from.previous messages. Forms were submitted on June 30 2020. kindly update me pls. I'm caring my mom who is turning 99 this Nov. thank you.

I live in rural out of town land value 23000 ,no water connection, on tank water only old ute with engine oil leak not much value..my partner is on job seeker n I'm on parenting payment m family tax.. what do I need to do

Services Australia please answer this as i cant find answers anywhere. I am on jobseeker and have been since about May. I'm single, non renter and non home owner. I understand my asset limit but what about money saved in my bank account..i think this is called liquid asset but cant find limits for this..

Get on a old wooden boat on sail into Sydney harbour. The government will put u up in a 5 star motel, give you new clothing, free medical, rent assisted accommodation, money in your pocket and dole for life. Problem is you were born in the wrong country, you worked hard, paid your taxes and then get screwed because your not a druggy a thief, a blugger or a lay about bum.

Wow..the Assets Test will get rid of about half of the people on support payments..(not suggesting this is a good thing)

If I am made redundant and recieve a pay out do I have to use those funds before I apply for job seeker payment?

Good luck with getting a straight answer from Services Australia. You will get their standard answer about giving payments inline with requirements but don't expect any real help.

So am I reading this correct that people currently on payments may be without those payments for up to 3 months?

I have a question... Do people on Paid Parental leave get the coronavirus supplement? if yes, can both my partner who is on job seeker and myself on paid parental leave both get the supplement at the same time? Thankyou 😊

I put in my assets when I applied for Austudy a week ago so wouldn't the information be there for my Jobseeker payment?

You can be jobless for 2 years and still get payment from Centrelink. 😭

My mobile is rarely on so I won't get the message. Can it be sent via the usual message through myGov

In addition, I got confused about your website, does liquid test only apply for sickness allowance, or it applies to job seeker allowances as well? Thanks

I may have missed it but it doesn’t say anything about savings.

Does liquid assets apply to an aged pensioner

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21 hours ago

Seniors Update

The Essential Medical Equipment Payment helps with energy costs to run medical equipment or medically required heating or cooling.

If you or someone you care for needs equipment like a dialysis machine, insulin pump or a positive airways pressure device - you may be eligible.

You can find out more here: www.servicesaustralia.gov.au/individuals/services/centrelink/essential-medical-equipment-payment
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The Essential Medical Equipment Payment helps with energy costs to run medical equipment or medically required heating or cooling.

If you or someone you care for needs equipment like a dialysis machine, insulin pump or a positive airways pressure device - you may be eligible.

You can find out more here: https://www.servicesaustralia.gov.au/individuals/services/centrelink/essential-medical-equipment-payment
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