When Tanya Lindsey started work on the front counter at the Department of Social Security in Karratha, Western Australia in 1993, many people were receiving their payments by cheque.
What is balancing
If you get Family Tax Benefit fortnightly, the amount you’re paid during the year is based on your family income estimate.
When 18-year-old Iraqi refugee Handre made a promise to an immigration official to come to Australia to study at University, little did he know he would end up helping others with their journeys.
Amara Tholley will never forget the 10 second argument with his brother over a new white shirt that literally saved his life.
As the end of the financial year gets closer, many families will be starting to think about tax time.
Sally Hampson knows when she and her colleagues donate blood – some of it could keep her father alive.
The day-to-day work of the Department of Human Services doesn’t usually involve trekking off-road through Australia in a four-wheel drive.
In the devastating aftermath of the recent Queensland floods, Hannah Tanks stood on her family’s Winton property and saw a calf stranded alone on a ridge, separated from its mother by the disaster.
For more than a decade, Margaret Betts has played a vital role on behalf of the Department of Human Services in Jabiru, in Kakadu National Park. She has linked the remote Indigenous community to government services, giving residents access to essential support.
As Australians prepare to cast their votes and enjoy a democracy sausage this federal election, Department of Human Services staff have been helping people with low vision who can’t attend their local polling booths.