A lot of people who are self-employed are claiming a Centrelink payment for the first time. We’ve put together our top frequently asked questions to help you out.
Services Australia General Mananger Hank Jongen answers some Frequently Asked Questions about our role in the Government’s Coronavirus response.
Do people need to go in to a Centrelink service centre?
Services Australia touches the lives of almost all Australians. We want to reassure you we’re working hard to provide the best support we can during this difficult time.
As the bushfire disaster swept across Australia, Central NSW Social Work Manager Cheryl Jenkins began work on the emergency response.
Tamworth man Graham Cameron has been recognised with a national award for helping run one of the biggest homelessness events in regional Australia.
The brave acts of Australian firefighters and volunteers have inspired a new children’s book in recognition of this year’s unprecedented bushfire season. The book titled “My Dad, The Secret Superhero” is the story of a little girl who discovers her dad’s biggest secret – he fights fire monsters!
Stanthorpe man Hugh Strong decided to join the Queensland Rural Fire Service after listening to stories from survivors of the Victorian Black Saturday bushfires. In 2009, he was working on our bushfire information line. He helped people over the phone, but wanted to do more.
Social worker Rod Painter has heard some incredible stories of survival during his time in bushfire ravaged areas of NSW.
When a Mobile Service Centre drives into a rural or regional town, it provides a lifeline for communities that don’t have regular access to face to face government services. For Colin Hall, it marks the culmination of months of work by his team.
The department continues to transform the customer experience by learning directly from customers about how they use our services and redesigning those services around their needs.