When a Mobile Service Centre drives into a rural or regional town, it provides a lifeline for communities that don’t have regular access to face to face government services. For Colin Hall, it marks the culmination of months of work by his team.
The department continues to transform the customer experience by learning directly from customers about how they use our services and redesigning those services around their needs.
The Galiwinku Service Centre on Elcho Island has become the first office to have its Acknowledgement of Country translated into the local Indigenous language and displayed on a special light box.
Scammers are more likely to catch you off guard during Christmas, here are some tips on how to stay scam-safe this Christmas period.
When new refugees and migrants arrive in Broadmeadows, Nurjan Eser is there to welcome them to their new community. Her job is to help families establish their lives in Australia at what can be a very overwhelming time.
Katherine woman Kathy Skuse has received a national award recognising 15 years of volunteer work with Emergency Services. She has worked on many high profile disasters including the search for Malaysian Airlines MH370 and the Queensland floods in 2009.
The Toowoomba community has come together to support Protea Place, a safe day space for women experiencing homelessness.
2019 is quickly drawing to a close and if you’re finishing school and moving on to tertiary study or an apprenticeship, there’s a lot to think about. We’ve pulled together our top 7 tips to help you get out there and chase your dreams.
Every year the department processes over 180,000 means assessment forms for Australians seeking help with the cost of aged care.
A world champion and a new cycling enthusiast will be riding alongside each other in a gruelling adventure to raise money for respite and other support services for people with disabilities in the ACT region.